Privacy Policy

Gigamatics Global Technology LLP (“Gigamatics”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website or engage with our services.

This Policy is prepared in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), the Information Technology Act, 2000, and relevant rules thereunder.

1. Information We Collect

We may collect the following categories of information:

a) Personal Information

  • Full name

  • Email address

  • Contact number

  • Company name

  • Designation / role

  • Any information voluntarily submitted through contact forms or communication

b) Business Information

  • Organizational requirements

  • Infrastructure environment details (cloud, on-prem, hybrid)

  • Project-related information shared during consultations

c) Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and usage analytics

  • Cookies and tracking data

We only collect information that is necessary for legitimate business and service-related purposes.

2. Purpose of Data Collection

Your information may be used for:

  • Responding to inquiries and consultation requests

  • Providing and improving our services

  • Conducting assessments, proposals, and engagements

  • Sending service-related communications

  • Compliance with legal and regulatory obligations

  • Website performance monitoring and analytics

We do not sell personal data.

3. Legal Basis for Processing

Personal data is processed based on:

  • Consent provided by you

  • Performance of a contract or pre-contractual engagement

  • Compliance with legal obligations

  • Legitimate business interests consistent with applicable law

4. Data Sharing & Disclosure

We do not sell, trade, or rent personal data.

Information may be shared only with:

  • Authorized employees or partners involved in service delivery

  • Professional advisors (legal, financial, compliance)

  • Technology service providers supporting our operations

  • Government or regulatory authorities when required by law

All third parties are required to maintain confidentiality and data protection standards.

5. Data Storage & Security

We implement appropriate technical and organizational safeguards, including:

  • Secure hosting environments

  • Access control mechanisms

  • Encryption where appropriate

  • Monitoring and audit controls

While we take reasonable measures to protect data, no system is completely secure. Users share information at their own discretion.

6. Data Retention

Personal data is retained only for as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal and regulatory requirements

  • Resolve disputes or enforce agreements

When no longer required, data is securely deleted or anonymized.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website performance

  • Understand visitor behavior

You may control or disable cookies through your browser settings.

8. International Data Transfers

If data is transferred outside India, we ensure that such transfer complies with applicable legal requirements and adequate safeguards are implemented.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Users are encouraged to review third-party privacy policies.

10. Children’s Privacy

Our services are intended for business and professional use. We do not knowingly collect personal data from individuals under 18 years of age.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

Continued use of our website or services constitutes acceptance of the revised Policy.

13.

Contact & Grievance Redressal

For any questions regarding this Privacy Policy, requests related to your personal data, or grievance redressal under applicable Indian law, you may contact us at:

Gigamatics Global Technology LLP
N-101, Wellington Heights Extn, Sector 117, Mohali, Punjab India – 160055
Email: info@gigamatics.com
Website: https://gigamatics.com

Requests and grievances will be acknowledged and addressed within the timelines prescribed under applicable law.