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managed it services

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overview

Managed IT Services?

GIGAMATICS is an acclaimed IT company that offers comprehensive technology solutions to help businesses achieve success. With a blend of expertise, creativity, and adaptability, we provide services such as cloud migration, managed IT services, and 24/7/365 onsite IT support to enhance operations both on-premise and remotely. Here’s what you can anticipate from us.

Full IT support for small and medium businesses – We deliver both remote and on-site support all across Globe.

Proactive IT support services – Our staff has the necessary experience and knowledge to eliminate IT related threats before they become problems.

Dedicated IT Solutions – Our Dedicated IT solutions involve a thorough analysis of your requirements, after which we provide a customized and dependable solution that caters to your specific needs in a timely manner.

managed it services

Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

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    Network

    Due to the network dependency of cloud & on-premises services, GIGAMATICS network management and monitoring services have become crucial for IT purposes.

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    Service desk

    Our robust, scalable and cost-effective Service Desk offering will handle issues and management related to printers, scanners, computers, mobile device management, VPN set-up, wireless network connectivity

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    Infrastructure

    GIGAMATICS guarantees that your IT infrastructure is continually optimized to provide the stable and highly available services that organizations require.

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    Endpoint management

    The management of both client and server endpoints as a single estate ensures security and stability, leading to maximum uptime and employee productivity.

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    Business IT Support

    We can manage your infrastructure affordably and seamlessly by applying our award-winning IT solutions. So you will get Customized IT Solutions Up to 24/7/365 proactive support.

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    NOC & Monitoring

    GIGAMATICS, NOC provides comprehensive monitoring and remediation services for networks, servers, databases, applications and workstations.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

GIGAMATICS are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
Rich Corbett - New York & Company

How can we help you?

GIGAMATICS’ NOC offers extensive monitoring and remediation services for a range of IT components, including networks, servers, databases, applications, and workstations. Our fully-managed NOC service provides monitoring, alerting, runbook remediation, and escalation for your mission-critical infrastructure, both on-premise and in the cloud. This frees up your resources to focus on core business functions. Our certified NOC engineers and 24/7 support ensure that mid-market companies can quickly scale up and achieve a high level of uptime and service. Our troubleshooting approach is based on detailed and accurate metrics, allowing for effective resolution of issues.

Features:

  • 24×7 network monitoring by live engineers
  • Manage multiple devices
  • Establish runbooks for mutually agreed process
  • Receive and review alerts
  • Restart applications and services
  • Open carrier/vendor tickets for follow up
  • Remotely reboot resources
  • Escalation to internal IT department

Benefits:

  • Around the clock eyes on your critical systems
  • Cost effective protection for your IT
  • 100% ITIL certified NOC staff
  • Server and application management
  • Workflow management
  • Flexible service options
  • Network upgrades