Ongoing management of database, cloud, security, and platform environments — delivered under the architecture standards, governance frameworks, and operational controls defined by senior practitioners.
Architecture, security, and operational frameworks are authored and governed by experienced subject matter experts — not inherited from generic templates or reactive support practices.
Every engagement begins with clearly documented standards, controls, and operating models — ensuring structure and clarity before operational execution begins.
Continuous optimization, performance reviews, and forward capacity planning are embedded into the model — structured to prevent incidents rather than simply respond to them.
Most managed services are either tool-focused outsourcing or headcount substitution. Neither model
delivers the governance, standards, or senior oversight that complex enterprise environments actually require.
Tool-focused outsourcing
Body-shop model
Consulting-governed operations
Each managed service area operates under architecture standards and governance frameworks defined by
senior practitioners — ensuring consistent quality, security posture, and operational discipline
across all environments we manage.
Architecture-governed database administration, monitoring, and optimization for Oracle, SQL Server, PostgreSQL, and MySQL environments. We manage your database estate under defined performance standards, change control processes, and availability frameworks — not just ticketed support.
Ongoing governance and operational management of your cloud environments — AWS, Azure, and GCP — under a structured framework that covers cost controls, configuration standards, security posture, and continuous optimization aligned to your workload requirements.
Security architecture standards are defined by practitioners with direct compliance and threat modelling experience. Execution follows structured processes covering access governance, vulnerability management, and continuous monitoring — keeping your posture aligned to defined controls, not just operational baseline.
SLO-governed reliability operations for Kubernetes environments, microservice platforms, and critical production infrastructure. We define the observability standards, runbooks, and reliability targets — then manage to them, with structured reporting on trends, incidents, and forward capacity planning.
Every managed services engagement begins with proper governance definition not a tool installation and a dashboard login. We invest the upfront effort to understand your environment, define the standards we’ll operate against, and establish the frameworks that govern ongoing delivery.
We define the standards, controls, and operational policies that will govern the engagement. Architecture standards, SLOs, change control procedures, escalation frameworks, and compliance requirements are documented before any operational handover begins.
Existing environment documentation, configurations, and operational practices are reviewed and aligned to defined governance frameworks. Gaps are identified and addressed. Runbooks are authored against actual environment specifics not generic templates.
Monitoring, alerting, and operational tooling are configured against defined standards. Practitioners are fully briefed on environment context. The transition to ongoing management is governed, documented, and verified not assumed.
Beyond day-to-day operations, we conduct structured periodic reviews — assessing performance trends, optimization opportunities, evolving compliance requirements, and architectural decisions that affect your environment's long-term health.
Many Gigamatics clients transition from a consulting engagement directly into managed services — and this is by design. When we architect a platform, define the standards, and govern the implementation, we carry the operational knowledge needed to manage what we’ve built.
Our consulting-governed model ensures operations follow the same standards we define during advisory engagements. There is no knowledge transfer gap, no architectural misalignment, and no operational drift from defined standards.
“Architecture standards and governance frameworks are defined by subject matter experts. Day-to-day execution is delivered through experienced practitioners under structured oversight — ensuring operations remain aligned to what was designed.”
Architecture formalized. Standards codified. Environment fully mapped.
Execution aligned to defined architecture, controls, and design intent.
Runbooks authored. Oversight frameworks activated. Standards embedded into daily operations.
Ongoing management under defined governance — measured, reviewed, and systematically improved.
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