Managed Security & Compliance Operations
Operate Security with Continuou Governance Protection Compliance Control
Security posture is not a project — it is an operational discipline. Gigamatics delivers continuous security monitoring, vulnerability governance, access control oversight, incident detection, and compliance management as a structured managed service — keeping your organisation protected, audit-ready, and compliant around the clock.
Service Coverage
What's Included in Managed Security &
Compliance Operations
Every Gigamatics security managed service is structured around nine defined operational pillars — each
documented, governed, and adapted to your technology environment, threat profile, and compliance obligations.
Continuous Security Posture Monitoring
Ongoing measurement of your security posture across cloud, identity, network, and endpoint layers — surfacing control gaps and risk exposure before they become incidents.
- Cloud security posture management (CSPM) integration
- Control effectiveness tracking against defined baseline
- Posture score trending and stakeholder reporting
- Misconfigurations and exposure alerting in real time
Vulnerability Scanning & Patch Validation
Scheduled and continuous vulnerability scanning across infrastructure, applications, and cloud services — with patch validation to confirm that remediation has been applied and is effective.
- Automated vulnerability scanning (infrastructure and application)
- CVSS-based risk prioritisation and triage
- Patch status tracking and compliance reporting
- Post-patch validation and closure confirmation
Access Control Reviews & Privilege Governance
Regular reviews of user accounts, roles, service accounts, and privilege assignments — ensuring least-privilege is enforced and over-permissioned identities are identified and remediated before they create risk.
- Periodic user and role permission review cycles
- Privileged access governance and just-in-time controls
- Service account and API key lifecycle management
- Dormant account detection and deprovisioning
Encryption & Key Management Oversight
Governance of encryption standards across data at rest and in transit — with key lifecycle management, rotation schedules, and compliance validation to ensure cryptographic controls remain current and enforceable.
- Encryption coverage assessment across storage and transit
- KMS and secrets management governance
- Key rotation scheduling and compliance tracking
- TLS certificate lifecycle and expiry monitoring
Security Incident Detection & Escalation
Structured detection, triage, and escalation of security incidents — with defined severity classifications, response SLAs, documented root cause analysis, and preventive recommendations to stop recurrence.
- Security alert monitoring, deduplication, and triage
- P1/P2/P3 severity classification with response SLAs
- Escalation to senior security engineer on critical incidents
- Post-incident RCA and recurrence prevention documentation
Compliance Monitoring & Reporting
Continuous monitoring of your environment against applicable regulatory frameworks — with structured evidence collection, gap reporting, and compliance dashboards covering SOC 2, ISO 27001, HIPAA, PCI-DSS, and GDPR.
- Continuous control monitoring against framework requirements
- Compliance gap identification and remediation tracking
- Monthly and quarterly compliance status reports
- Multi-framework coverage with unified reporting
Security Configuration Management
Continuous enforcement and drift detection for security configurations across cloud platforms, operating systems, databases, and network components — ensuring your security baseline holds as environments change.
- Security baseline definition and documentation
- Configuration drift detection and alerting
- Change management governance for security-sensitive configs
- CIS Benchmark and platform hardening alignment
Audit Preparation & Evidence Management
Systematic collection, organisation, and maintenance of audit evidence — ensuring your team enters every compliance audit with a complete, structured evidence package and a senior security engineer ready to support.
- Ongoing audit evidence collection and cataloguing
- Framework-specific evidence package preparation
- Security engineer availability during live audits
- Auditor query response coordination and documentation
Policy Enforcement & Governance Alignment
Design, implementation, and ongoing enforcement of security policies — ensuring that organisational security standards are documented, communicated, monitored, and consistently enforced across teams and systems.
- Security policy design and documentation
- Policy compliance monitoring and exception tracking
- Cloud policy enforcement (SCPs, Azure Policy, Org Policies)
- Governance alignment reporting for leadership and auditors
How We Deliver
A Proactive, Governance-Driven Security Operations Service
Gigamatics Managed Security & Compliance Operations is not a reactive alert-forwarding service. It is a proactive, structured practice — built on senior security engineers, defined SLAs, and governance frameworks that keep your organisation genuinely protected and audit-ready at all times.
Named Senior Security Engineer Ownership
Your environment is assigned to a named senior security engineer who understands your architecture, threat surface, compliance obligations, and operational history — not a rotating SOC analyst pool.
Structured Onboarding & Security Baseline
Every engagement begins with a comprehensive security baseline assessment — documenting your environment's attack surface, control gaps, compliance posture, and risk exposure before operational monitoring goes live.
Contractually Defined SLAs With Real Accountability
Security incident response times, posture monitoring standards, and compliance reporting deadlines are contractually bound — with monthly SLA performance data delivered to your leadership and audit teams.
Monthly Security & Compliance Reports
A structured monthly report covering posture score movement, incident summary, vulnerability status, patch compliance, access review findings, and compliance control status — designed for both engineering and leadership audiences.
Compliance Advisory Included as Standard
Framework interpretation, control design guidance, and audit preparation support are part of the engagement — not billed as separate consulting hours. Your security engineer is also your compliance advisor.
Compliance Coverage
Five Major Frameworks, One Unified Managed Service
Gigamatics manages compliance obligations across five regulatory frameworks simultaneously — maintaining
evidence, monitoring controls, and preparing your organisation for audit without requiring separate engagements per framework.
SOC 2 Type II
Trust Service Criteria — Security, Availability, Confidentiality, Processing Integrity, and Privacy controls continuously monitored and evidenced.
ISO 27001
Information Security Management System controls governed, documented, and evidence-maintained against Annex A requirements across your organisation.
HIPAA
Administrative, physical, and technical safeguards for protected health information — continuously monitored, documented, and aligned to BAA obligations.
PCI-DSS
Cardholder data environment controls managed under the Payment Card Industry Data Security Standard — scoped, monitored, and evidenced for QSA review.
GDPR
Technical and organisational measures for data protection — access governance, retention policies, breach detection, and data subject rights management continuously overseen.
Service Cadence
What Gets Done — and When
Every operational activity runs on a defined cadence. Nothing is ad-hoc, nothing is forgotten,
and every task is tracked and reported against an accountable schedule.
|
Activity
|
Description
|
Cadence
|
|---|---|---|
|
Security Posture Monitoring
|
Continuous measurement of security controls across cloud, identity, network, and data layers — with immediate alerting on posture score degradation or newly detected exposure.
|
Continuous
|
|
Security Alert Triage & Response
|
Assessment, prioritisation, and response to all security alerts — with P1 escalation to the named senior security engineer within 30 minutes of detection.
|
Continuous
|
|
Configuration Drift Detection
|
Ongoing monitoring of security-sensitive configurations across cloud accounts, operating systems, and platform services — alerting on any deviation from the approved baseline.
|
Continuous
|
|
TLS Certificate & Key Expiry Monitoring
|
Automated tracking of certificate and cryptographic key expiry timelines — with advance notice and renewal coordination to prevent lapses in encryption coverage.
|
Continuous
|
|
Vulnerability Scanning (Infrastructure)
|
Scheduled scans across compute, containers, and network infrastructure — producing a CVSS-prioritised vulnerability register with remediation timelines and owner assignment.
|
Daily/Weekly
|
|
Patch Status Review
|
Daily review of outstanding patches against the vulnerability register — tracking remediation progress, escalating overdue critical patches, and validating applied patches are confirmed effective.
|
Daily
|
|
Access Control Review
|
Systematic review of user accounts, roles, service accounts, and API keys — identifying over-permissions, dormant accounts, and policy violations with documented remediation actions.
|
Weekly / Monthly
|
|
Compliance Control Check
|
Structured review of control effectiveness across applicable frameworks — producing a gap register and control status dashboard for engineering and compliance teams.
|
Weekly
|
|
Security Incident RCA Report
|
Formal root cause analysis produced for every P1 or P2 security incident — documenting cause, timeline, response, remediation, and preventive measures to avoid recurrence.
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Post-Incident
|
|
Encryption & Key Management Review
|
Monthly review of encryption coverage, KMS configuration, key rotation schedules, and secrets management hygiene — with remediation of any gaps identified against the encryption policy.
|
Monthly
|
|
Monthly Security & Compliance Report
|
Review of cloud IAM roles, policies, service accounts, and privilege assignments — identifying over-permissions, dormant accounts, and policy violations.
|
Monthly
|
|
Audit Evidence Package
|
Compilation, organisation, and validation of all audit evidence against the applicable compliance framework — delivered ahead of audit windows with full documentation and security engineer availability.
|
Pre-Audit
|
Why Gigamatics
Security Operations Built on Engineering Depth
Most managed security services forward alerts and generate reports.
Gigamatics builds and operates the controls, governance structures,
and operational practices that make your organisation genuinely more secure — not
just better documented.
01
Sr. Security Engineers, Not SOC Analysts
Your environment is managed by engineers who have designed security architectures, implemented compliance frameworks, and responded to real incidents at enterprise scale — not junior analysts running playbooks.
02
Compliance Embedded in Operations
Compliance is not a separate engagement that happens before an audit. Evidence collection, control monitoring, and framework reporting are built into the day-to-day operational service — so you are always audit-ready.
03
Proactive Posture, Not Reactive Response
Our continuous monitoring, drift detection, and vulnerability management cadences are designed to surface and close risks before they become exploitable incidents — not after they appear in a breach notification.
04
Multi-Framework Capability in 1 Service
Organisations managing obligations under SOC 2, ISO 27001, HIPAA, PCI-DSS, and GDPR simultaneously receive unified coverage under a single operational engagement — eliminating duplicate evidence collection and siloed framework management.
Measurable Outcomes
What Organisations Achieve Under
Managed Security Operations
Validated security and compliance outcomes across organisations of varying scale, industry, and regulatory complexity.
Continuous posture monitoring and drift detection ensure that critical misconfigurations — public S3 buckets, open security groups, unencrypted databases — are detected and remediated before they are discovered by an attacker or auditor.
Senior security engineers with deep environment knowledge, pre-defined incident playbooks, and established escalation paths respond to critical security incidents within 30 minutes — containing threats before they propagate.
Every client under our managed security service has entered compliance audits — SOC 2, ISO 27001, HIPAA, PCI-DSS — with a complete evidence package prepared and a senior security engineer available to support. First time. On time.
Structured vulnerability tracking, patch status monitoring, and escalation workflows ensure that critical and high-severity patches are applied and validated within defined remediation windows — not left open for months.
Continuous evidence collection and framework-aligned documentation eliminate the frantic pre-audit scramble — reducing the internal time and cost of preparing for regulatory reviews by more than half.
Regular access reviews, privilege governance, and service account lifecycle management give leadership a complete, current picture of who has access to what — and confidence that least-privilege is genuinely enforced.
Start Saving
Ready to Manage Security as a Continuous Operation?
60-Minute Security Posture Review
A structured conversation covering your current security landscape, known gaps, compliance obligations, and audit timeline — with no commitment required.
Written Security Baseline Assessment
For qualifying engagements, a documented assessment of your security posture, control gaps, compliance status, and recommended managed service scope.
Direct Senior Security Engineer Access
You speak with the practitioner who would manage your security environment — not a pre-sales representative. Every conversation is technically informed and immediately useful.
FAQs
Common Questions About Managed Security Operations
Have a specific question about your compliance obligations, threat exposure, or what this service covers? Our security engineers are ready to talk.
Already have an internal security team?
Many clients engage Gigamatics to augment existing security teams — providing compliance framework expertise, 24×7 monitoring coverage, vulnerability management operations, or dedicated audit preparation support. We work alongside your team with clearly defined scope and handoff protocols.
What does onboarding look like for this service?
Onboarding begins with a structured security baseline assessment — typically two to three weeks — covering your environment’s attack surface, current control posture, vulnerability landscape, compliance status, and access governance state. This produces a documented security baseline and gap register that informs monitoring thresholds, SLA targets, and operational runbooks. Full managed service coverage goes live only after this baseline is established and reviewed with your team.
Can you manage compliance across multiple frameworks simultaneously?
Yes. We manage SOC 2, ISO 27001, HIPAA, PCI-DSS, and GDPR obligations simultaneously under a single operational engagement. Evidence collection and control monitoring are structured to satisfy overlapping requirements across frameworks without duplicate effort — so a single control review satisfies multiple framework requirements where applicable, reducing your team’s compliance overhead significantly.
Do you replace our existing security tools, or work with them?
We work with your existing security tooling where it is appropriate — integrating into your current SIEM, vulnerability scanners, CSPM platforms, and identity governance tools. Where tooling gaps exist that are necessary for managed service delivery, we recommend and implement the appropriate solutions as part of onboarding. You retain ownership of all tools and configurations — we operate them on your behalf.
What happens when a security incident is detected?
Detected incidents are immediately triaged against the defined severity framework. P1 critical incidents trigger escalation to the named senior security engineer within 30 minutes, with notification to your designated contacts. Containment actions are initiated following pre-approved runbooks, with all actions logged and communicated in real time. A formal root cause analysis report is produced and delivered within five business days of resolution, covering cause, timeline, response, and preventive measures.
How does compliance reporting work in practice?
Each month you receive a structured compliance status report covering control effectiveness by framework, gap register updates, evidence collection status, and recommended remediation actions. Ahead of scheduled audits, we produce a complete evidence package aligned to the specific framework requirements and auditor expectations. A senior security engineer is available throughout live audit sessions to respond to auditor queries and provide technical context on controls.
How is the scope of the managed service defined?
Scope is defined during onboarding based on your environment inventory, applicable compliance frameworks, risk appetite, and operational requirements. It is documented in a service definition that specifies exactly which systems, platforms, and frameworks are in scope, the SLA commitments applicable, and the cadence of each operational activity. Scope can be expanded as your environment grows — without a full re-onboarding process.
